AVP WFM Global BPO Gurugram
- Category: BPO Jobs >>
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- Location: Gurugram , Haryana
- Jop type: Full-time
- Salary: ₹ Not mentioned
Job Description
Dear All,
We are seeking profiles for a leadership positions in WFM for a global BPO
Designation - AVP WFM
Profile - WFM / MIS
Location - Gurugram
CTC upto 20 LPA
We also have requirement for below positions at Gurugram
Manager WFM - 14-16 lpa
Senior Manager WFM - 15-18 lpa
- Will lead WFM team to support international operations of approx 3-4 k FTEs
- Will represent the workforce department and participate in customer presentation , Client calls, Quarterly business reviews
Candidate should have more then 10 years of experience in BPO WFM Vertical
- Should have managed large teams in WFM vertical in BPO space
- Strong analytical ability
- Strong verbal and written communication skills to able to communicate in a clear, constructive and professional manner.
- Should have worked on WFM tools required to track the capacity and performance of the programs
- Implement and maintain intra day workforce delivery team responsible to assist service delivery team to achieve desired performance matrics.
Employment Type
Full-time
Employment Type
Full-time
Job details
| Full-time |