CCE || MNC call centre job || work location jaipur

  • Published date: September 4, 2019
  • Category: BPO Jobs
    • Location: Bhubaneswar , Odisha
  • Jop type:
  • Salary: Rs Not mentioned
  • Company name: Sarita Tandon

Job Description

Job Summary
We are hiring customer care executive for one of largest growing BPO MNC in india for Jaipur Location.
Fresher and experience Graduate are welcome to join global Customer executive team to support our domestic and international client , ideal candidates are expected to work in 24x7 environment , A customer care executive must act as a linkman between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
Work Location : Jaipur
Industry: BPO
Position : Customer care executive || Sr. Customer care Executive
Responsibilities and Duties

The only aim is to ensure customer satisfaction by fulfilling their requirements.
Should be confident in troubleshooting any such emerging queries and maintaining high standards.
Develops a strong relationship with their customers and generates trust with an open and interactive communication.
Acquire and validate information and providing it to the customers with full efficiency.
Document or maintain records of each and every interaction with the customers for future evaluation.
Setting up customer accounts and provide relevant information to them.
Follow the procedure, guidelines provided and implement it while troubleshooting queries.
Record maintenance
taking inbound calls from domestic and international clients
Key Skills
customer care , Customer Relations, Customer Service, Customer Support, Customer Satisfaction, BPO jobs , international BPO , domestic BPO , email Process , Chat Process , voice process , non -voice process
Required Experience and Qualifications
A customer care job demands for minimum 12th pass , undergraduate or any university degree/degree and good skills in communication.

Should be excellent with their communication skills
Should have the ability to interact with foreign clients.
Should also have strong presentation skills.
Strong analytical skills and be able to manage time effectively.
Should be able to multi-task.
This job strong demands for good interpersonal and problem-solving skills.
Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.
Benefits

Insurance as per company Policy
15 days Accommodation for New joiner from other sates
Transports as per company policy
Other attractive perk as per company policy
One time benefit Joining bonus upto Rs 12k
One time benefit Travelling allowance upto Rs 1200
Job Types: Full-time, Fresher

Salary: ₹16,500.00 to ₹25,500.00 /month

Experience:

customer service: 1 year (Preferred)
Education:

Bachelor's (Preferred)
Language:

English (Preferred)
Work days per week:

5 days

Job details

Apply Now

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