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Commercial Executive - Ludhiana Resideo Ludhiana, Punjab✅Ludhiana

  • Category: Customer Care Executive >>
    • Location: Ludhiana, Punjab
  • Jop type:
  • Salary: ₹ Not mentioned

Job Description

ADI a Resideo Company gives you MORE! As a leading distributor of security, A/V and low-voltage products, ADI is here to provide the service, solutions, and support you need to help your business grow. ADI represents hundreds of top industry manufacturers and offers thousands of items in stock every day on our website, mobile APP and in more than100 North American branch locations.

Our superior product offering, friendly and knowledgeable staff, and extensive training opportunities can be relied upon to help you win new business. As your one-stop resource, ADI offers all the technology and education you need to help expand your business into new markets.

For more than 25 years, ADI has been distributing the latest technologies and value-added services to residential and commercial dealers of all sizes. At ADI, you will get the brands you want, at the prices you need. ADI remains committed to our customers and looks forward to building a long-lasting relationship.
Compliance

Managing the S&E, local compliance including trade licensee, VAT , CST, GST at branch level

Following for the statutory forms from the customer. Telephonic and Personal Visit Follow-up.

Visit to the Govt authorities for any compliance requirement, Way bill issuance, Forms issuance, Assessments etc.

Process adherence and Monitoring at branch level related to Key Behaviors , like cheque bounce by the customer. Material not picked by the customers etc.

Customer Service

Order Management in the system

Invoicing in the system

Customer Registration due diligence

Coordination with Sales Team, Support center and Customer on Different Requirement
Material Management

Branch Level Inventory Planning/Management

Physical Handling of the material

Material Follow up as per the billing plan | Stock In - Stock out in the system

Customer dispatches /receipts and material delivery to the customer.
Credit Management & Banking

Cheque Punching in the system/Customer DN-CN etc

Handling CMS (Cheque Management)

AR Call, Driving Collections for the branch

Telephonic followup and Customer visit for the Collection/ Dispute resolution
Reconciliations

Customer Account Reconciliation/ Customer Query Redressal

Bank Reconciliation

Brach Level Provisioning and Tax reconciliation

Inventory Reconciliation , STR Pendency, In transit recon etc.
MIS & Reporting

Daily Score Card Reporting

Sales Report, Inventory etc.

Other Day to Day MIS related to receipts, inventory, OB, Sales, customer SOA etc. (Commercial is only one who is having access of the ERP system in the branch)
Administration

Taking care of the Branch Admin and operation activities on day to day basis.

Managing all kind of Non Trading Vendor in the branch | Processing payment/ Petty cash Management

In-charge of all kind of Audit in the branches.

HSE In-charge at the branch.

Record Keeping- Invoices, LR, PO, ST IN -OUT, Credit Register maintenance as per the state regulations.
Records Maintenance

CoD register/ Comfort Cheques

Separate Credit card swipe details/ Credit card Authorization letter

RBS Submission details both Xerox copy of chqs and PIS

Customer Registration Forms

Stock Transfer Note/ LR Copy

Road Permits

Invoice + LR Copy+ PO Copy

Registers - Stock In Out Register/ Vistor Registers /Demo Issuance register

Others - Customer financials, CN / DN , Hss/ Branch level agreement , Display requirement, Attendance register/ RBS Receipt records


About Us Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments, and distributor of low-voltage and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. The company has a 40-year, exclusive license to use the Honeywell Home brand for products and will continue to serve more than 100,000 contractors through its ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $4.8 billion company with approximately 14,500 global employees. For more information about Resideo, please visit www.resideo.com .