Mandatory: Bengoli Language( Speak)

Maintain customer accounts and record account information.

Oversee customer financial accounts and process customer adjustments.

Make recommendations or services to customers based on their needs and preferences.

Oversee a team of customer service representatives and ensure they meet monthly quotas.

Follow communication guidelines, policies and procedures.

Upgrade and cancel customer accounts by customer request.

Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints.

Reach out to customers via email and telephone to verify account information.

Job Type: Full-time

Salary: ₹10,000.00 - ₹30,000.00 per month

Schedule:

Monday to Friday
Night shift
Ability to commute/relocate:

Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 1 year (Required)
Work Location: One location