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Customer Support Executive Jobs in Bangalore Bangalore bangluru

  • Category: BPO Jobs >>
    • Location: bangluru, Karnataka
  • Jop type: Undefined
  • Salary: ₹ Not mentioned

Job Description

• Manage large amounts of incoming calls

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Analyzing customer needs and recommending products based on those needs.

• Meet personal/customer service team sales targets and call handling quotas

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer

• interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

Required skills:

• Good typing Speed.

• Good Communication Skill.

• Basic Computer Skills

• Discipline, Positive Attitude & Punctuality

Job details


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