DSA Operation Manager,Lucknow, Uttar Pradesh, India

DSA Operation Manager
• D-129, Ground Floor, S R Tower, Vibhuti Khand, Lucknow UP 226010
• Full-time

Company Description

Shaurya is a business born to address the lack of information and ambiguity in the financial services market and the inefficient processes.

Job Description

About the role:

The DSA Operation Manager – reporting to the Head of DSA Operations - is the one responsible for gathering information, uploading them, breaking information down to customers, helping them apply, and then following up with banks until the client receives what he applied for. Also, he analyzes and continuously improves the process.

Responsibilities:
• Responsible for Obtaining and Updating Bank's products, related rates, and required documents periodically.
• Guide clients through all the process.
• Review the Client application and make sure it meets all bank requirements before sending it to the concerned bank.
• Follow up with Client and Bank and Update Application Status
• Facilitating cross-channel feedback from customers and Banks to management.
• Observing, reviewing, and analyzing processes to identify inefficiencies and areas where improvements could be made
• Delivering reports to department heads, management teams, and boards of directors to provide insight into the overall efficiency of the Process
• Initiate different campaigns to push sales in all different channels
• Help to increase the number of applications on the website.
• Responsible for Achieving the Annual Target

Qualifications
• Good Mathematical Skills
• Good time management, prioritization, and multitasking abilities
• High Communication Skills
• Adequate Knowledge of Basic Banking Products
• Basic Knowledge of English written/spoken.
• 2-5 years experience in a Bank/NBFSCs/DSA (Mandatory)
• Excellent Computer Skills