Hiring for International Non Voice Chat process for...

Hiring for International Non Voice Chat process for...

Posted 2 weeks ago


Greetings from IntouchCX Family!

Hiring for International Non Voice process

Location: Bangalore

About the Company:

Intouch CX is a Global Customer Care and technology Company. With Over 20 years of experience , 18,000 employees and campuses around the globe, were obsessed with providing remarkable customer experiences for the world's most innovative brands.

About the Job:

We are looking for self-motivated individuals with excellent customer service skills to join our team. Our Customer Support Associates will provide Multi-level assistance by diagnosing and solving the issues with the goal of providing the best solution and customer satisfaction.

Roles and Responsibilities:
• Interaction with the customers and handle all the issues from end to end via Chats, Emails and Voice communication
• Go to the extra mile to engage customers in solving the issues and ensure customer satisfaction
• Quick and effectively build the rapport with the customers, diagnose and resolve issues
• Managing customer expectations regarding estimated response times

Key Skills:
• Candidates with a good understanding of Ecommerce websites.
• Possessing good verbal, written communication and comprehension skills
• Good Team player and exceptional Typing speed
• Excellent Interpersonal and Intrapersonal skills

Eligibility Criteria:
• Undergraduates ( No Backlogs ) and above ( Not pursuing any regular studies )
• Minimum 6 Months work experience into customer support and also fresher with A1 communication skills are also welcomed
• Immediate Joiners preferred
• Willing to work in rotational shifts ( Mostly Night and Late Night shifts )

Perks and Benefits:
• An attractive compensation package and performance based incentives
• PF and ESI/Health Insurance
• Outstanding rewards and recognition program and employee engagements activities
• Two way transport facility both pickup and drop

If Interested, kindly revert back with your CV's on the below mentioned number/ Email for quick response contact me on 9948025488
(Dinesh HR)

Contacts details:
Contact Person : Dinesh Kumar Reddy Koyya
Contact Number: 9948025488
Email address : /

Thanks and Regards,
Dinesh Kumar Reddy Koyya
Sr HR Executive, Talent Acquisition |


Company Name: Intouch CX

Job details

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