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International Voice Process Mumbai

  • Category: BPO Jobs >>
    • Location: Mumbai, Maharashtra
  • Jop type: Full-time
  • Salary: ₹ 25T-30T

Job Description

Provide information of Products / Services / Offers to customers. • Handling inbound calls & outbound calls • Understand customer need • Solve customers’ query over the phone We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our Sales Department. Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis. As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position. If you are ready to take up these duties and responsibilities of Telecaller, then apply right away. We will love to meet you. Responsibilities Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customer’s needs and requirements. Requirements High school diploma or equivalent. Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department. Professional certification sales and marketing will be an advantage. Great interpersonal skills. Exceptional oral and written communication skills. Strong organizational skills. Ability to work in a team or individually as and when required. Ability to manage and handle multiple tasks. Outstanding problem-solving skills. Exceptional attention to detail. Hard-working individual. Good time management abilities. Strong decision-making skills. Ability to tolerate stress and pressure. • It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience. More about this International Voice Process job Please go through the FAQs to get all answers related to the given International Voice Process job • What is the eligibility criteria to apply for this International Voice Process job? Ans: The candidate should be Graduate and above with 3 - 5 years of experience • How much salary can I expect for this job role? Ans: You can expect a salary of 25,000 - 30,000 per month that depends on your interview. It's a Full Time job in Mumbai. • How many working days are there for this International Voice Process job? Ans: This International Voice Process job will have 6 working days. • Are there any charges applicable while applying or joining this International Voice Process job? Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., infinity. • Is it a work from home job? Ans: No, it’s not a work from home job and can't be done online. • How many openings are there for this International Voice Process role? Ans: There is an immediate opening of 50 International Voice Process at infinity. • Who can apply for this job? Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job. • What are the timings of this International Voice Process job? Ans: This International Voice Process job has Night Shift. Candidates can call HR for more info

Job details


Company Name: infinity

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