ORMB Production Support- Software Engineer- BF-25923-42789-JR79090

Software Developer

ORMB Production Support- Software Engineer- BF-25923-42789-JR79090

Software Developer
Posted 2 weeks ago


KA, Bengaluru
IFT > Engineering/Dev
Full time
Added 05 July 2024


Job Title

Software Engineer

Requirement Type

Full-Time Employee

Job Location

Bangalore/ Hyderabad

Requirement Level

Production Operations/Admin Support

Hiring Manager

Team Lead

Primary Skill

Production support/Admin Support/ Java



Skill Category



Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 20 in 2024. Gail Boudreaux , President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list.


Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2024, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.


Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity


Minimum 2 years of experience in Support/Admin activities

Good to have an experience in ServiceNow and Monitoring tools(HPBSM,Sitescope,willy)
Soft skills, Excellent communication skills, interpersonal skills consulting with client teams working in distributed teams
Should have experience on production support projects
Good to have Health Care Domain experience
Ability to work effectively under pressure and identify ambiguity and drive for clarity Capable of handling multiple tasks concurrently.

Primary Duties:

Experience in Application Maintenance/ production Support/Developer role is must for screening of candidates.
Attend daily / weekly calls as and when required
Respond to in person, email, IM and telephone to all technical queries for the production/Non-production environment.
Strong focus on ownership of issues from their reporting to their resolution
Provide day to day production support services for Applications / Reports .
To provide product support and ensure smooth operation of the systems.
Utilize outstanding analytical and diagnostic skills when dealing with complex issues and uncertainty, and make sound decisions quickly while carefully evaluating risks and alternatives before taking action.
Should be flexible to support in 24*7 model.

Graduates having Bachelor degree with relevant experience

2+ years of experience in Application development /production Support/Admin support

Minimum of 2+ years of experience in Application development/ production Support/Admin support
Knowledge on the ITIL/SNOW
Effective Organizational, time-Management and decision-making skills Expert analytical skills, organizational skills, attention to detail, and ability to oversee defects and result validation.
Good in verbal and written communication skills.
Agile / kanban

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.


Extensive focus on learning and development
An inspiring culture built on innovation, creativity, and freedom.
Holistic well-being
Comprehensive range of rewards and recognitions
Competitive health and medical insurance coverage
Best-in-class amenities and workspaces
Policies designed with associates at the center

Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, ****** orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer: Offered designation titles differ*


Company Name: Carelon Global Solutions

Job details

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    ORMB Production Support- Software Engineer- BF-25923-42789-JR79090 by 584login