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Production Support

Production Support

Bank
Posted 2 weeks ago
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Description

Ownership of the application production support for the IT applications
Lead Application Support L1&L2 across the applications from the end user perspective
Form , maintain and manage a capable IT application support team
Ensure well documented SOP/checklist and execution same as per the expected timelines
Own disaster recovery of applications with close co-ordination with infra team
Ensure expected SLAs ,turned around time requirements linked to incidents ,changes ,problems in production
Manage the application deployment in production
Lead and priorities the application support teams work load
Manage and Own the Problem Management Process
Maintain application monitoring , performance tuning and testing
Provide input to the implementation ,backup and roll back plan
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Attributes

Company Name: ICICI Prudential Life

Job details

815login's profile

815login
815login Registered for 1+ year Last online 1 year ago
India

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    Seller details Details

    815login
    815login
    1307 active listings
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    Registered for 1+ year
    Last online 1 year ago
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    Listing location

    Mumbai, Maharashtra, India

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    Production Support by 815login