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Service Manager-BRANCH BANKING Gurgaon

  • Category: Bank >>
    • Location: Gurgaon, Haryana
  • Jop type: Full-time
  • Salary: ₹ Not mentioned

Job Description

Job Role:

Manage the Service Scores of the branch

Responsible for management of day to day operations of the branch.

Ensuring strict adherence to compliance, audit and regulatory requirements.

Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request

Branch Lobby and customer Queue management.

Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.

Customer complains management and ensuring resolution of all complaints within TAT.

Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC

Job Requirements:


Minimum work exp. 4 years

Customer service oriented

People Management skills

Good communication abilities

Ability to guide and monitor his/her reportees

Job details


Company Name: Candidate Experience site

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