Teller/Banker-Customer Experience Bengaluru
- Category: Bank >>
-
- Location: Bengaluru, Karnataka
- Jop type: Full-time
- Salary: ₹ Not mentioned
Job Description
Roles & Responsibilities
Key / Primary Responsibilities of the Role - List the primary deliverables
"- Giving the client need based product solutions and, in the process, aligning client requirements with business specifics
- Assessing customer propensity and ensuring higher product penetration per relationship
- Referencing for more business from existing customers
- Handle customer queries and complaints
- Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.
- Assist in closure of all observations on audit report"
Secondary Responsibilities - List the deliverables other than primary, but essential for the role
- Perform audit and ensure compliance to internal and external regulations and guidelines
Key Success Metrics
Share of customer wallet, Product Cross Sell targets
Qualifications
Graduate - Any discipline
Post Graduate - MBA preferred
Experience
Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business
Industry - BFSI
Functional Area - Retail Liabilities
Job details
| Full-time |