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Teller/Banker-Customer Experience Bengaluru

  • Category: Bank >>
    • Location: Bengaluru, Karnataka
  • Jop type: Full-time
  • Salary: ₹ Not mentioned

Job Description


Roles & Responsibilities

Key / Primary Responsibilities of the Role - List the primary deliverables

"- Giving the client need based product solutions and, in the process, aligning client requirements with business specifics

- Assessing customer propensity and ensuring higher product penetration per relationship

- Referencing for more business from existing customers

- Handle customer queries and complaints

- Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.

- Assist in closure of all observations on audit report"

Secondary Responsibilities - List the deliverables other than primary, but essential for the role

- Perform audit and ensure compliance to internal and external regulations and guidelines

Key Success Metrics

Share of customer wallet, Product Cross Sell targets

Qualifications

Graduate - Any discipline

Post Graduate - MBA preferred

Experience

Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business

Industry - BFSI

Functional Area - Retail Liabilities

Job details

Full-time

Company Name: IDFC FIRST Bank Limited

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